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I went out of town over the holidays to see my family in Kansas City. We left on 12/23. The morning of 12/24 there was a huge lightning storm in Woodstock. When my stepdaughter got home (she did not come to KC with us) from working 3rd shift she noticed that the lights weren't on on the tank, I had instructed her to feed the fish and just keep an eye on things....She called me and we worked through things and found that nothing except the return pump was working. Lightning had taken out my Comcast modem and my Apex Base Module.
This is where Marlon comes in. Now, we were on a first name basis, I had been to his house to buy an item and been back since to check his setup out, seen him around town, etc. But I had never done a favor for him, or anything. But I did have his number in my phone so figured it was worth a shot (I was in Kentucky when I got the call, 7 hours away and about to make the second leg to KC for the holidays. I would be gone for 8 days). I called Marlon the morning of Christmas Eve. I explained the situation, and he immediately headed over to my house (he had never been there before). He examined everything, rewired everything off of the Apex, and back on standard surge protectors, after verifying the Apex was indeed dead. Got the heater, vortechs, skimmer, etc. all back to working. The lights were on the WXM, which was useless at this point. They needed to be reset, I didn't know how to reset them manually, Marlon had never messed with Radions before. I knew Comcast would have to replace the modem. So Marlon ran over to Creation and bought a Reeflink. A couple days later after internet was back up and Marlon had a game plan he went back over and installed and configured the Reeflink so I could access my vortechs and lights from my phone, where defined a schedule for everything.
Marlon, literally saved my tank! When we got home on New Years Day everything was great. My new Apex Base Module will be here today and I can start reconfiguring everything. I guess I will have to look into getting surge protectors for my network cables!
Again, Thank You! Marlon....You're a life saver!
This is where Marlon comes in. Now, we were on a first name basis, I had been to his house to buy an item and been back since to check his setup out, seen him around town, etc. But I had never done a favor for him, or anything. But I did have his number in my phone so figured it was worth a shot (I was in Kentucky when I got the call, 7 hours away and about to make the second leg to KC for the holidays. I would be gone for 8 days). I called Marlon the morning of Christmas Eve. I explained the situation, and he immediately headed over to my house (he had never been there before). He examined everything, rewired everything off of the Apex, and back on standard surge protectors, after verifying the Apex was indeed dead. Got the heater, vortechs, skimmer, etc. all back to working. The lights were on the WXM, which was useless at this point. They needed to be reset, I didn't know how to reset them manually, Marlon had never messed with Radions before. I knew Comcast would have to replace the modem. So Marlon ran over to Creation and bought a Reeflink. A couple days later after internet was back up and Marlon had a game plan he went back over and installed and configured the Reeflink so I could access my vortechs and lights from my phone, where defined a schedule for everything.
Marlon, literally saved my tank! When we got home on New Years Day everything was great. My new Apex Base Module will be here today and I can start reconfiguring everything. I guess I will have to look into getting surge protectors for my network cables!
Again, Thank You! Marlon....You're a life saver!
. Nice move Marlon. 
