Well, it is a two way street. It is considered pretty common knowledge that Chromis do this, and besides, the fish store is trying to turn a profit, not turn away customers. Even though many fish stores that sponsor us are pretty honest and good to deal with, they are still businesses...
The best bet in all cases it to carefully plan what you want in your tank, and research it before your purchases. This way you know the risks involved.
Many fish stores also carry various books on fish, so if it is a somewhat impulse purchase, you can still grab one of the publications and take a quick glance at an animal's information.
EDIT: also note that websites that SELL fish may not be the best places to research them. I just looked at 2 different ones on Chromis, and neither mentioned the species agression which many people experience.