Great customer service from Current-USA

[geno]

I purchased a 72" Outer Orbit refurb fixture from Current-USA's eBay site. I got a heck of a deal and the light looks brand new.

When it arrived -- the end panel where all the switches are located was damaged in shipment -- I sent them an email offering to purchase a new panel -- they sent one no charge. I then screwed us the switches in the process of removing them from the old panel -- you guessed it -- their sending new switches -- no charge.

Frankly, I haven't had customer service like this in years. There's are so many lousy experiences that get shared -- I thought a great experience like this deserved the same press.

-geno

 

[john family]

That's good to know. That makes my decision a lot easier.

 

[jgoal55]

I love when ppl share good experiences too. I think its just as important to know who offers bad service as it is important to know who offers good service.

Thanks for sharing.

 

[jonathan]

Great info. I'm looking at the 60" Outer Orbit 2x250w fixture for my new tank.