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I have brandnew PH probe controller I bought some time ago. I just realized that the both probe is dried. I got in touch with Milwaukee and this is the response I got.
"That is buffering salt and it does not affect the probe performance – <u>you just need to rinse off the buffer salt and let soak for about 20 to 30 min in a glass of water then calibrate the pH probe.</u> The ORP probe is factory calibrated. There should have been a card in the box explaining the “Buffer Salt”
If you do not want to put them into service then return the probes to us using RGA# ****** you can mail the probes back with your full return address and we will send you replacement. You can mail them to..."</em>
My question is do you think it's okay to use as mentioned or retrun for new one. I am concern that they might just be sending my probe back with new solution in it.
Thanks in advance~
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"That is buffering salt and it does not affect the probe performance – <u>you just need to rinse off the buffer salt and let soak for about 20 to 30 min in a glass of water then calibrate the pH probe.</u> The ORP probe is factory calibrated. There should have been a card in the box explaining the “Buffer Salt”
If you do not want to put them into service then return the probes to us using RGA# ****** you can mail the probes back with your full return address and we will send you replacement. You can mail them to..."</em>
My question is do you think it's okay to use as mentioned or retrun for new one. I am concern that they might just be sending my probe back with new solution in it.
Thanks in advance~