temp probe ac3 reading 123 degrees??

[slayer]

i purchased a ac3 from the recent power buy , but today my lights didnt cut on and i went to check out the ac3 and it showed a temp of 123 degrees.. my heart stopped beating for a second. i put in heaters last week because of the change in weather... i knew it couldnt be true cause the tank wasnt bubbling and the fish weren't broiling :yay: ... my question to you guys out there who have the ac3 ,,,,is my temp probe gone bad? i tried cleaning it and put it back but same thing.cant call them today to find out what their gaurentee policy is..or how the power buy affects warentee.. any clues??

 

[tsciarini]

The PB wouldn't have any affect on the warrenty... sounds like a temp probe issue. I'd wait it out and give them a call tomorrow.
Good luck, I had the same thing happen with one of my RK2s

 

[mufret]

Send them an email. I've had Curt respond even on weekends and evenings.

 

[showtime305]

What is it reading when you pull the probe out of the water? You may have some leaky voltage in the tank that's interfering with the controller.

 

[slayer]

same value of 123 degrees... i think the probe is fried...

 

[circlek]

I had the same thing happen with mine. It was a bad probe. Turns out the probes are actually quite sensitive to being "crimped", so be careful not to bend it sharply.

 

[cameron]

circlek is correct... this is typically the reading you get when the probe isn't transmitting data to the main unit. Bad probe or it has become sharply bent.