Timing on apex

[anthony]

Lights and other accessories will not turn on or off when they're supposed to. If I set them up to turn on or off at a certain time they don't. Fusion seems to have the correct time but still not working correctly. Anyone have some problem or know about this issue?

 

[FutureInterest]

If I recall it may take a bit of time for the unit to update its time.

 

[anthony]

If I recall it may take a bit of time for the unit to update its time.

Its been connected to fusion and set up for 3 months. I wonder how much longer?

 

[hzheng33]

Anthony,

Let’s troubleshoot a bit:
1) is your Apex updated to the latest firmware?
2) are you able to turn certain thing, like light, on and off manually?
3) have you used the prefigured setting for a light? For example this is my t5 setting

 

[anthony]

Yes its definitely the latest firmware. Guys from apex did that for me.
Yes I can turn everything on and off with phone and fusion
And default settings will work but it says it will turn on at 9 but it doesn't. However it will stay on for about of time its scheduled to stay on.

 

[snowmansnow]

Is your fusion the same time as your base unit? Or are they on different times?
Something to check


Sent from my iPhone using Tapatalk

 

[camellia]

Is your Apex new or did you buy it used?
Do you have virtual outlets that could have a delay command contradicting your individual statements?
Years ago I set up a virtual feed program & forgot about it. Set up another a year or so later .... it messed me up until discovered.
Call Neptune before wasting too much of your time, they’re awesome!
GL

 

[anthony]

Is your fusion the same time as your base unit? Or are they on different times?
Something to check


Sent from my iPhone using Tapatalk

I'm not sure. That's what I was thinking. Maybe they are separate on time. Unfortunately I don't have a display so I'm not sure.

 

[cotton101]

Make sure the outlet is set to auto and is not in the on position for the lights,

 

[Adam]

If you'd like me to take a look add me as a user to your Fusion acct with Manage for the access level. My Fusion username is the same as I use here.

Sent from my SM-G975U using Tapatalk

 

[anthony]

Make sure the outlet is set to auto and is not in the on position for the lights,

Definitely set to auto. Thanks tho.

 

[lshin037]

When you see your dashboard on apexfusion, are there 2 separate times? I had this issue with my apex. I changed the time through the aqua controller browser (local access) and it had two separates times on the apexfusion site, blue and orange, that were 3 hours apart. Usually it'll correct itself but I had to reboot the brain one time.