where my "supporting" member status went??

[J0rG3]

My membership just renewed yesterday but I lost my supporting member status

 

[civics14]

@Shawn @jcook54 @Adam

 

[jcook54]

I'm on it. I know how to 'force' it to show you as a supporting member but let me get with @Adam and see if there's a larger issue. It's supposed to do it automatically and I want to confirm that this is a one time thing.

 

[Adam]

My membership just renewed yesterday but I lost my supporting member status

I sent you a PM this morning. Please reply to it.
Thanks.

 

[schwaggs]

My renewal was automatically changed to my Paypal account on July 16th and I'm not showing as supporting either... @Shawn @jcook54 @Adam

Let me know if you need anything from me...

 

[schwaggs]

Charged, not changed (sorry, can't edit the post in my current status )

 

[ichthyoid]

There have been some hiccups after switching to the new host site. Adam will look into this.

 

[schwaggs]

Just more information - my July payment was made from the Paypal subscription that was setup years ago on the old site. The bug could be that the old subscriptions are not configured properly to connect to the new site???

Anyway, Adam has me all set - problem solved! Thanks!

 

[Adam]

None of the subscriptions created on the old vBulletin site or WP work with Xenforo. This is a PayPal thing for security.