Seth The Wine Guy;700240 wrote: I'll can forward you the emails from AI telling me 2 modules were absolutely what I needed for my tank and it's needs. (When I emailed them several months later unhappy with the results their answer was the person that told me that is no longer with the company and he was probably wrong)
They should stand behind the advice they give, especially after it's proven wrong. Make it right, sell me another unit at cost. Something. Not tell me tough luck.
If I bought 10 units at the original retail I would go down in flames defending them too.:doh:
I don't want claims, I want pics! Come on Dave, don't take it personally, you didn't make the lights.
I was recommended six units by AI for my 300, and that was not enough. That is AI's, or the former AI employee's failure. They do have a posted unit recommendation chart on their website, which I originally ignored as well. This chart seems to be spot on now that I am using it.
Seth, it doesn't matter to me if I bought 10 units at retail or 20 units at retail. If a product works it works, if it doesn't, it doesn't, and I'd be the first to report a bad experience, regardless of what I spent. Pride is not an issue for me regarding this. My failure was buying into other User's experience with too few units for their tank size and coral selection.
First use with low white intensity settings and inadequate unit count (6) browned my corals out, as I posted about. I am not seeing this now with the change in intensity settings and increase in unit count, which is right in line with the AI recommendation (6-12 units) on their website. The user needs to use this unit count recommendation range based on their coral selection. If you are keeping softies, LPS, zoas, you will be at the lower end (6 units). Mixed LPS/SPS tanks would be a the middle of this range (9 units). Heavy SPS biased systems will be at the higher end unit count recommendation (9-12 units). Makes sense to me.
I tried to be objective in my first post. You dismissed my entire post as me taking this personally. I assure you this is not the case.
You demand pics, not claims, in your post above. Your original thread "Aqua Illumination - THE GOOD THE BAD THE UGLY" does not contain a single posted picture documenting your claims. Why are you demanding something of others you have not even provided yourself?
I believe your claims based on the number of units you are using (2 on a 120), as my initial experience with 6 on a 300 with low white intensity settings is the same. But my experience with 9 units on a 300 is different, primarily because of the increase in PAR from the higher intensity white settings and increased unit count I am using.
Also different is I don't have a beef with AI for bum advice, which I get the idea you do have from your posts. I agree their original advice on unit count to you was a failure on their part, but not enough units or inadequate intensity settings is different than the units being inherently flawed, which is the message I get from your experience and postings about them. They are not the same.