Apex eb832 question

[gainesvillereef]

but what is the EB832 plugged into?

 

[hzheng33]

but what is the EB832 plugged into?

an outlet on the wall...the same outlet on the wall.

i feel like i'm missing a part of your question...sorry i was up till 2 last night

 

[gainesvillereef]

I am saying it looks like it is not plugged in or the CB is tripped. It may not be broken. When you move cables around all the plugs look the same. Just asking?

 

[gainesvillereef]

Also, if it is broken. I have a new in the box spare I can sell you.

 

[Adam]

everything is backed up now. all system is up and running since i have a spare eb832 (i was hoping to get all 3 eb832 running last night). but thank you for the offer and i will try the deleting module/reconnect when i get home today.

Don't forget to reflash the firmware.
Also check for, and delete, any ghost devices including that EB.

 

[hzheng33]

Don't forget to reflash the firmware.
Also check for, and delete, any ghost devices including that EB.

haven't forgotten yet. i will try tonight...after my overseas conference call

 

[urbanknight]

but the question is...does it stop the door good? lol

i notice that i have the voltage error on Apex fusion as well. i guess i'm going to be sucker for them too.

@urbanknight doug, is it really new? they said that it doesn't come with the retail packaging. i don't want to be suckered into them swapping out the outer plastic casing with old/reburbed guts if you get what i'm saying.

LOL. Man, we think too much alike. It did come in a plain brown box. That was my first thought. "Is this a rebuild they sent me?" As long as it has the same warranty as a new one, I guess it's all the same.

 

[hzheng33]

@Adam

actually came home and my sons still napping.

deleted the eb832 from apex fusion, disconnect/reconnected eb832 to power, connect aquabus cable, update firmware... ---> no change. voltage error.

 

[hzheng33]

is the original/older version of EB832 non UL certified?

 

[Adam]

That sucks, sorry to hear that.