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There was no warranty card in either of my boxes... I bought one from a member(yeah I'll eat the cost on that) but bought one new. They didn't give me a card
frdagaa;753157 wrote: I've had good luck with my AI's, but I decided to $$$ and get a "full package", meaning 4 units for a 48" length tank. I'm very pleased even if my wallet isn't quite as happy.
When I got into this hobby, I kinda decided it was going to be a money pit and on decided to err on the side of more $$ on equipment. I figured skimping on equipment to save some $ for critters would backfire in the long run. I think I was right.
One thing about the AI's that is VERY IMPORTANT and I screwed up on -- you MUST return the warrantee card right away to get their full warrantee/customer support. I never return those cards...always kinda thought they were marketing scams, and that there were laws to protect you anyway... but I WAS WRONG. Luckily I've had no equipment failures, and when I had a simple issue, now out of warrantee, the company's tech service helped me out well for free. But if one of the lights goes down, I'm eating the cost when I could have been still in warrantee fi I'd returned the card .......
izoid;753196 wrote: A warranty should still be valid even if you don't return the card. There may be additional incentives if you do return it but I do not believe they can void the warranty as long as you have proof of purchase. In fact, I sold a controller to a member and he had issues with it. He called AI and they sent a replacement without any warranty card or receipt.
+1. Like the product or not, they are very good with warranty Issues. As good as EcoTech any day.izoid;753196 wrote: A warranty should still be valid even if you don't return the card. There may be additional incentives if you do return it but I do not believe they can void the warranty as long as you have proof of purchase. In fact, I sold a controller to a member and he had issues with it. He called AI and they sent a replacement without any warranty card or receipt.
Ripped Tide;753209 wrote: Dave, having both fixtures, which has the highest par at 24" and which has the best spread?
rpolino;753122 wrote: Seth I see you are still trying to give your Ai's a chance. If they don't work what is the next lighting you plan on buying?
Acroholic;699511 wrote: The Sol Blues have 70 degree optics on the outer 4 pucks, and 40 degree optics on the inner 4 pucks. Cannot rember which, but one of the optics has a dot on the surface to distinguish it from the other. You can buy them from AquaIllumination a their website store. I have a big bag of the 70 degree optics if you need some. I'll sell you some for $5 each if you want. I bought them to convert my AIs to all 70 deg optics, but converted back.
Cjsparky;772679 wrote: Acro, Do you still have these optics, have a total of 8 of them, and are you coming to the June meeting at Jenns shop?
CJ
Seth The Wine Guy;754455 wrote: Looks like I will do a MH/LED mix. If not, it will be T5/LED. In construction stages now.
AL1;901907 wrote: Great post! After reading this I think I might give the reef brite mh hybrid a try with a 400w and 2 xho led strips. I should get the best of both worlds, anyone research these or have personal experience. Btw currently running 2 mm led units over a 93 cube...sorry to hijack, but it is a great thread and I have been frustrated/ going crazy over lighting. Im headed more towards sps and would like good growth and color. I'm willing to pay just want good results</em>