I thought my new alk reagent was bad because I went from 8.2 to 7.4 (new bottle) overnight. Double checked everything plus doser and was good...so I knew the reagent was wrong or "old" somehow and i just marked it as older. Turns out..i have two different reagents. One is hi772s (correct) and one is hi755s(.8lower). They are both consistent if kept in fridge but the hi755 WILL read about .8 lower than your actual alk. Just putting this out there in case anyone gets the 755 and isn't paying close attention and in turn tries to adjust their alk erroneously. Icp test also confirmed. I emailed hanna for s & g's.