Are there any rules I can review governing these transactions? After several successful transactions on both the buy and sell side, I'm now faced with a dilemma. I was hoping to be able to refer to something that would offer a solution. Any help would be appreciated.
Member to Member Sales
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Every forum has stickys that explain the rules related to that forum. However, I will point out that all transactions from one member to another are between those parties and ARC doesn't take part in disputes. The post rules govern the types of allowed post, who is allowed to post and what content must be included. All other maters are between the buyer and seller.
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Yeah, the situation sucks. Basically, the item worked when it was in my posession, which at least two other ARC members can verify, but the buyer has indicated that it didn't work upon receipt and has sent pictures verifying.
Not sure where/when the "damage" occurred, so defining "doing the right thing" is difficult. In the end, one of us gets stuck with damaged goods that didn't start out that way. Lose, lose.
Not sure where/when the "damage" occurred, so defining "doing the right thing" is difficult. In the end, one of us gets stuck with damaged goods that didn't start out that way. Lose, lose.
I was with him when we plugged it in. It's dim to almost nothing.
I had the same situation happen when I sold mine to Rich. I gladly refunded him and sold it as a eb8 and got my money's worth.
They are old units and the worst part is they don't fix them anymore
I had the same situation happen when I sold mine to Rich. I gladly refunded him and sold it as a eb8 and got my money's worth.
They are old units and the worst part is they don't fix them anymore
Thanks for all of the input here and via PM. I've heard from folks on both sides of the fence.
I hope it's obvious that my intent is good, or I wouldn't have started this thread seeking input. It would have been easy to say that all sales of used items are "as is" and final, but I didn't go that route. My only hesitation was that I'm positive it was working perfectly when I had it, which made this different from Chris and Rich's exchange.
In any event, the ARC has been good to me, and I want to continue to return the favor. I plan on being an active member, and don't want anybody to feel they got ripped off or had bad dealings with me. I'll work with the buyer on making a return happen. Guess I should've gotten the USPS insurance!
I hope it's obvious that my intent is good, or I wouldn't have started this thread seeking input. It would have been easy to say that all sales of used items are "as is" and final, but I didn't go that route. My only hesitation was that I'm positive it was working perfectly when I had it, which made this different from Chris and Rich's exchange.
In any event, the ARC has been good to me, and I want to continue to return the favor. I plan on being an active member, and don't want anybody to feel they got ripped off or had bad dealings with me. I'll work with the buyer on making a return happen. Guess I should've gotten the USPS insurance!
I don't think you tried to take his money and run in anyway. I think it did work and it either got to hot in the box or it was dropped before he got. We plugged it in and it was dim. We tried the night mode and brightness. Both worked fine but the dimness wouldn't go away.
I did some quick research on-line, and as Kris and my experience shows, this is unfortunately more common than I knew. I did come across a fix that involved replacing the entire display. Though the replacement part was only $10-$15, it involved soldering and other stuff at which I have no inclination. If anybody out there does, I have a RK2 with dim display I'll give you a deal on!
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I see this happen a lot on this site, someone buys something used then it doesn't work perfect and they complain. when i buy something USED, it is sold to me as is, whether it is stated or not. If you want something to work perfectly, buy it Brand New, that way the warranty still applies or you can return it when it if it doesn't work to the store. To me this situation is a Lose for the seller and a win for the buyer. You had a product that worked, sold it, now it doesn't work, so if you refund him you get a broken device, and now he knows to buy it new, because he found out what used products are like.
Also, has the Actual buyer chimed in?
I wouldn't refund, he bought it used, and it sounds like it works. Whether it is Dim or not, it works and you paid less than if it were brand new. :yes:
Also, has the Actual buyer chimed in?
I wouldn't refund, he bought it used, and it sounds like it works. Whether it is Dim or not, it works and you paid less than if it were brand new. :yes:
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I don't 100% agree. If I purchased something used from a complete stranger off of Craigslist, then I agree with you.
The difference here is that we are all members of the Atlanta Reef Club, and that should come with more trust in purchasing and selling than a transaction with a complete stranger. There should be some level of kinship or brotherhood with being in the same club (Member, or not).
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I tend to agree with this. There is a risk associated in buying used products, and I think holding sellers responsible for any and all degrees of unhappiness in such is not warranted. That is why we have LFS. They have new products with warranties. There is a reason the buyer didnt buy a new one, and should need to expect this.
And, yeah, you're right...is teh buyer even here on the site? Who is arguing this point?
To give you a short answer to a not so direct question, it is NOT the ARC's position or responsibility to engage or moderate any buy/sell activities between members beyond our rules (prohibiting illegal transactions, guns, etc). That is, if a problem arises, it is between the buyer and the seller to work out.
