Your ph is rather low, but test strips are not very reliable. Can you take
Water to a fish store to be tested?
Also, what size tank? What type of lights and how long do you leave them on?
What equiment do you run? What is your stocklist? What do you feed and how often?
Do you use any supplements? How often do you perform maintenance and what
Do you do? Are you using ro water?
The answers to these questions will help us to diagnose your problem.