Who is the radion expert?

simonhill55

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I have an issue and a question? Does anyone feel they are very knowledgeable with radions?
 
Euhh. Ill just put the whole thing here. 🤦🏼‍♂️

Hello. I got some radion G4 second hand maybe a year ago. I initially set them up with the connection manager on my Mac. It worked well.

A few weeks back, I wanted to change the timing on them. I opened the app that I had previously used and got a java error. I tried reinstalling, but upon launching the installer, I was granted the same error.

I bought a ReefLink hoping I could connect without the connection manager app. I got the ReefLink today. It connected to my wifi with ease but I cannot get it connected to my Radions. After setting up, I was sent to EcoSmart Live web application, but it seems a bit glitched to me. There are no aquariums setup and when I click the "Aquarium Setup" link literally nothing happens. I clicked to make a new profile but that does nothing. If I click the "Devices" link in the top, I am shown a blank page.

A few things I have tried:
Created a new EcoSmart account. (Same issues with either account)
Used 2 different windows computers in addition to my Mac. (I can install connection manager, but it won't open after install. Same issue with EcoSmart Live)
I used the iPhone app and am prompted to set up an aquarium there, but it will not find my devices.
I factory reset one of the 3 Radions with the buttons, so now there is no schedule at all and a third of my tank is dark.
I have tried plugging the Radion into the Reef Link via usb.
Tried manually installing a JavaApplicationLauncher.
Contacted ecotech but support is abysmal.

Someone please help! Why is the most expensive light the hardest to setup?!

And also I think I can upgrade them to mobius compatible with the new RF module. What is your experience with it. Must I still use the connection manager or EcoSmart live? There are some pretty bad review and people “downgrading” back to reeflink. Have these issues been resolved?
 

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I've always thought the ReefLink setup was garbage. Hard to connect and counter intuitive to operate. I much preferred when they could connect to an Apex with a WXM module. I'm hoping the recent merger has EcoTech and Neptune components talking to each other again.
I didn't like the Mobius app when it first came out and wanted to downgrade it myself but it's been growing on me. Connection through Bluetooth was very spotty but the upgrade to WiFi connection has been pretty solid. I'd recommend upgrading to Mobius.
 
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