Avast ATO - hall of shame

[Reefkeep]

Don’t…. Just don’t.

The sensor is almost impossible to get consistent results with the Neptune adapter. The holder snapped in half while I was adjusting it.



The diaphragm pump is horrible, the barbs are microscopic often sending the provided tubing flying off. Not that that matters because the pump itself leaks. 15 gallons on the floor! ( I will not be posting pictures of the that, and as far as the wife knows the the three fans are to control humidity)

The only positive I can see is the float works, of course the back pressure is enough to cause the pump to burst!

Still waiting on support to engage from yesterday.

Note, I had better advice I ignored and took a chance on Avast, shame on me.

 

[Cook]

Sorry to hear about your troubles with this product. I hope they work this out with you. I have gotten good support from them in the past. I also have other Avast products, like their calcium reactor, that works really well.

 

[Reefkeep]

thanks, I’ve had good experiences as well, (10 years ago) I previously owned the calcium reactor, the skimmer wiper and the Kalk reactor, the ATO has been a different experience however.