Basement disaster

jman930

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So the pool company was draining my pool and they drained 15k gallons toward my house and flooded my basement. Going through insurance for the repairs and it looks like we will have to break down my 310 that’s built into the wall in order to remediate the carpet under it. Anyone else go through an insurance issue like this? Not sure what to expect here.
 
So the pool company was draining my pool and they drained 15k gallons toward my house and flooded my basement. Going through insurance for the repairs and it looks like we will have to break down my 310 that’s built into the wall in order to remediate the carpet under it. Anyone else go through an insurance issue like this? Not sure what to expect here.
I had the better part of 4" of standing water spread across 2k sq. ft of basement a few years ago from where a root had worked its way through a retaining wall in the basement.

My wife handled the insurance bit for the claim, but we're also lucky to have a carpet cleaning and disaster remediation company in the immediate family. Unfortunately, they're based up here around Braselton, and I think Villa Rica might be a bit of a stretch, but if you want a referral, I'm happy to recommend them. They did all the cleanup and repair work for us.

Dealing with insurance companies can sometimes be like pulling teeth, once in a while it's not so bad. I'd hope in your case the pool company is bonded and insured, and so should result in your insurance company taking their insurance to task, if needed.
 
It’s going through their insurance so that’s a plus. The contractor I’m working with said I had to get a quote from a professional company to move everything. Wonder if I can get some new gear from it.
 
Contact an LFS or professional care company and get quotes to move and house your livestock. Or quote to setup temporary location for your stuff while repairs going on. Insurance will pay for move and any damaged equipment. Livestock losses aren’t covered unless you have a special rider for them. If your tank will be compromised in any way by a move- have the quote include this and the cost of replacement included in quote. Insurance needs to make you whole to the same condition you were in before flood. If you have any electrical damage from flood then insurance will replace those damaged pieces of equipment. You just need to get the professional quote to include all damaged items and replacement costs. Same for any food, chemicals, etc damaged. Keeping good notes and submitting everything is the best practice in insurance claims. If you have original receipts that an be shown that is helpful as well.
 
That’s a good point about the comprising the integrity of the tank. I will ask to see if that will be “pushing it” on the quote sent to the adjuster. My contractor seems to know how far we can go but he has admitted that the large reef tank situation is a little out of the norm for him.
 
So one of the contractors to deal with the aquarium stuff is quoting a tank I’ll have to buy as a temporary tank that will be paid for by insurance company.

5 tangs ranging from 8-13” would you suggest a 180 or 210? It’ll be used for about 90 days.
 
They’re in a 310 now but I doubt the insurance will pay for that.
Get a large trough set up from tractor supply and have vendor set up temporary set up - that is what my vendors did during a flood - much cheaper then a new system - then get them to replace the 310 due to structural integrity when having to tear out and move etc due to flood. Unless stand is aluminum or steel, they should rebuild replace and wood stands and/cabinets. You can get a 300 gallon stock tank for $300 at tractor supply and much quicker solution for emergencies. You can even get a smaller trough for a sump if your sump is compromised.
 
You’re right on the stand. They have suggested a replacement and I would like the metal one 42” high. I asked about the planet aquarium build quality and the fish store I bought it from said they are bulletproof proof and moving it would be fine. Your experience would be to replace the tank you think?
 
You’re right on the stand. They have suggested a replacement and I would like the metal one 42” high. I asked about the planet aquarium build quality and the fish store I bought it from said they are bulletproof proof and moving it would be fine. Your experience would be to replace the tank you think?
Depends on who is doing the move and making sure everything is done properly. If the current supports for the tank are compromised by water flood damage then the tank integrity is already compromised- a structural engineer report or lfs report to insurance. If a planet aquarium tank is improperly supported then the glass will eventually give even though they are built like tanks. Their guarantees and warranties are only good if they are supported properly. You should reach out to them for their opinion on the tank integrity. I have a planet aquarium setup which I love- but I also have a heavy duty reinforced steel frame on top of structural beam supports to handle the weight and the load as per their recs. If tank is emptied and moved properly and stored properly and then put back it could be ok- as long as glass seams were not under pressure from flood stand compromising anything.
 
Good deal on a large temporary holding tank

 
Unfortunately our friend @sharis100 has her fair share of experience with issue like this. She's on point. The only thing I would emphasize would be getting a large trough for emergencies. Mine has come in handy more than I'd like to remember.
 
Question

If you were doing an in wall tank with 2 viewable sides and the dimensions of the tank are 96x30x25 where would you want the over flow? Middle or peninsula style? Internal or external. There would be a room behind the tank. Roughly 8x12.
 
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