So the pool company was draining my pool and they drained 15k gallons toward my house and flooded my basement. Going through insurance for the repairs and it looks like we will have to break down my 310 that’s built into the wall in order to remediate the carpet under it. Anyone else go through an insurance issue like this? Not sure what to expect here.
Basement disaster
- Thread starter jman930
- Start date
I had the better part of 4" of standing water spread across 2k sq. ft of basement a few years ago from where a root had worked its way through a retaining wall in the basement.
My wife handled the insurance bit for the claim, but we're also lucky to have a carpet cleaning and disaster remediation company in the immediate family. Unfortunately, they're based up here around Braselton, and I think Villa Rica might be a bit of a stretch, but if you want a referral, I'm happy to recommend them. They did all the cleanup and repair work for us.
Dealing with insurance companies can sometimes be like pulling teeth, once in a while it's not so bad. I'd hope in your case the pool company is bonded and insured, and so should result in your insurance company taking their insurance to task, if needed.
It’s going through their insurance so that’s a plus. The contractor I’m working with said I had to get a quote from a professional company to move everything. Wonder if I can get some new gear from it.
Contact an LFS or professional care company and get quotes to move and house your livestock. Or quote to setup temporary location for your stuff while repairs going on. Insurance will pay for move and any damaged equipment. Livestock losses aren’t covered unless you have a special rider for them. If your tank will be compromised in any way by a move- have the quote include this and the cost of replacement included in quote. Insurance needs to make you whole to the same condition you were in before flood. If you have any electrical damage from flood then insurance will replace those damaged pieces of equipment. You just need to get the professional quote to include all damaged items and replacement costs. Same for any food, chemicals, etc damaged. Keeping good notes and submitting everything is the best practice in insurance claims. If you have original receipts that an be shown that is helpful as well.
That’s a good point about the comprising the integrity of the tank. I will ask to see if that will be “pushing it” on the quote sent to the adjuster. My contractor seems to know how far we can go but he has admitted that the large reef tank situation is a little out of the norm for him.
