outdrsyguy1;1061941 wrote: Supposedly they've started polishing the edges (no proof with pics yet). The tank is extremely basic, it's just a 118 x 56 x 33 box with a near coast to coast rear overflow. I don't think it even comes with holes drilled or bulk heads. It's just big. The claim is manufacturing problems and a deal gone bad that put them way behind (original timeline was 6-8 weeks). The guy was very responsive before the order but now i get a response about once every 2 weeks. I've threatened lawsuits, contacted the local police (they can't help), and contacted the indiana better business bureau about how to proceed with a complaint and at this point i'm at my wits end. I'm not sure if i'm on my 3rd or 4th promised ship date currently but the others have all come and gone without proof of any work done.
My fatal flaw (one of the stupidest things i've ever done in hindsight) was to paypal as a "gift" and not with the 3% additional cost for backing by paypal. I pretty much kick myself every night for that. I'm just way to trusting in people doing what they say and it's really biting me here. $200 and i could have just yanked the money back months ago... Words honestly fall short of describing my inner turmoil over that mistake... I have so many emails, texts, and phone calls i'm certain I could win in court, but actually getting your money back from someone who doesn't want to pay (even with a court judgment) seems to be nearly impossible without spending that same amount in lawyer fees.
Sorry Jeremy, I didn't mean to misquote it's just that in my mind as a consumer, a warranty of 90 days is pretty lame. We live in a world with standard 365 day warranties with additional years being offered at minimal cost on most everything you buy. My preference was to go local and the tank prices were so close I would have bought MRC if they had provided a standard warranty of 1 year or more with my ridiculously overbuilt stand.
