Trizzino’s Lagoon

[Trizzino]

Thanks to @lmm1967 I will be sending out a Triton ICP test today. I have never done one on the 50 lagoon and it'll be interesting to see what the levels are after being set up for just about a year now.

Well never mind. It appears USPS lost the package. I used the label provided by Triton. After back and forth they confirmed they never received it and when I asked about getting a replacement kit they pretty much sad it’s just bad luck and they’re happy to delete the code and I can buy another test. I am a little peeved at how they handled this. Their last response below.

“Unfortunately I believe it is a real badluck

Address is
TRITON US
16116 Covello St
Van Nuys
CA 91406

Just to be sure its the right one.
Let me know when you want to add a new code, I will delete the lost one.

Keep well and good luck for the next time.
Regards
Meneeka”

 

[civics14]

Well never mind. It appears USPS lost the package. I used the label provided by Triton. After back and forth they confirmed they never received it and when I asked about getting a replacement kit they pretty much sad it’s just bad luck and they’re happy to delete the code and I can buy another test. I am a little peeved at how they handled this. Their last response below.

“Unfortunately I believe it is a real badluck

Address is
TRITON US
16116 Covello St
Van Nuys
CA 91406

Just to be sure its the right one.
Let me know when you want to add a new code, I will delete the lost one.

Keep well and good luck for the next time.
Regards
Meneeka”

This is about the dumbest response to a customer ever. Sorry man.

 

[Adam]

Less than $3 for the materials they give you for a test and they can't replace it? WTF
They could mark the missing codes to know not to do the tests if it ever showed up and proceed with a new one. But no, you get, hey drop $50 on a new test and hope you have better luck.

One more reason I don't like Triton. Stopped using them a long time ago.

 

[Trizzino]

Triton got back to me after asking if this is how they handle lost shipments and offered to send me a new kit. Sent it out yesterday. It works out this time.

But here’s some random iPhone pictures I took this week. SPS is still alive so we’re in a good phase.

 

[DiefsReef]

Triton got back to me after asking if this is how they handle lost shipments and offered to send me a new kit. Sent it out yesterday. It works out this time.

But here’s some random iPhone pictures I took this week. SPS is still alive so we’re in a good phase.
View attachment 56578View attachment 56579View attachment 56580View attachment 56581

Looking great Trizzino! Glad Triton stepped up as well. wonder of that shipment can be insured?

 

[Trizzino]

Not always sunshine and rainbows in this hobby. Tanks been looking off and everything checked out from a parameters perspective. Attributed it to maybe new light and powerhead. Then things just start dying pretty quickly. Found a bulge forming in my tunze glass cleaner. I’m assuming now that was the main cause of decline and then everything else just an added stressor. Oh well, time to let the tank heal and start replacing the pieces I lost.

 

[york1]

Oh sorry to hear it. Once you get the tank right let me know. Ill help ya out with some frags