I, too, have had nothing but outstanding, first class service as well as some of the highest quality livestock in the business. I've had 4 or so transactions with Rit and I am trying my hardest to find something I can complain about, but all I am doing is drawing a blank. When I deal with Rit, I feel like I am buying something from a good friend. How many stores can you walk into and have somebody address you by your name? I'm guessing very few. That bond that Rit and I have makes me much more willing to spend my hard earned money with him.
His prices are unbeatable, imo. EVERYTIME I purchased something from Rit, I was given some sort of freebie frag. I can assure you, that doesn't happen in many stores. He and I talked numerous hours about corals/fish/equipment and issues that were going on at the time within our club.
Somebody mentioned about Rits livestock guarantee (which I have yet to see be posted.) if he doesn't have a guarantee on his livestock and something doesn't make it and Rit replaces it at no cost, that is an outstanding man if you ask me.
If you purchased a vehicle from me and I tell you as-is, if the motor blows 3 days later and you come back to me, I'd tell you I'm sorry. You can't stand behind everything you sell forever.
